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Technology decisions rarely exist in isolation. They are shaped by business objectives, people, information, constraints, and the realities of execution. Our Insights draw on real-world experience to explore the challenges behind those decisions and what becomes possible when they're better understood.
Why Better Technology Decisions Start Before Technology
Why Better Technology Decisions Start Before Technology
Technology initiatives can move quickly toward platforms, vendors, architecture, and implementation, sometimes before the organization has fully agreed on what it is trying to make better.
INSIGHTS
INSIGHTS
AI Doesn't Fix Bad Information
AI Doesn't Fix Bad Information
AI can make information easier to find, understand, and use. It can also make long-standing information problems much harder to see.
INSIGHTS
INSIGHTS
Build vs. Buy: The Decision Is More Than Cost
Build vs. Buy: The Decision Is More Than Cost
What looks like a choice between development and licensing often becomes a much bigger decision about ownership, dependency, and the freedom to change.
INSIGHTS
INSIGHTS
From AI Experimentation to Enterprise AI
From AI Experimentation to Enterprise AI
A successful prototype can prove that AI is useful. It doesn't necessarily prove that an organization is ready to depend on it.
INSIGHTS
INSIGHTS
Why Healthcare AI Begins With Trusted Clinical Evidence
Why Healthcare AI Begins With Trusted Clinical Evidence
AI can become extraordinarily good at reasoning over clinical information, but it cannot recover important evidence that was never acquired.
INSIGHTS
INSIGHTS
Healthcare Doesn't End at the Hospital Door
Healthcare Doesn't End at the Hospital Door
Healthcare is organized around institutions and encounters. A person's health journey continues between them.
INSIGHTS
INSIGHTS
Successful Technology Doesn't End at Delivery
Successful Technology Doesn't End at Delivery
A system can be delivered successfully without producing the improvement that justified the investment in the first place.
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